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Heartwarming letter from our customer

Alvin,


(feel free to publish this as you see fit)


When buying high $ electronics from overseas, its always a worry what will happen if something goes wrong.


Here i am, with a 2 year old transport that's both out of warranty and no longer manufactured---and it broke. i had no idea what was wrong; all i knew was it wasn't working, and i bought it from you years ago.


a few weeks later after contacting you, its back, good as new.


worth noting: you could've tried to sell me a newer model. or you've could've ignored my request for help, leaving me with a $4,000 USD paper weight.


instead, you stepped up, BIG TIME, and fixed my transport, when a lesser man would have walked away or done what was best for him---instead, you did what was best for me (your loyal customer).


Thank you so much for your help in all this.


Ryan Coleman

Houston, Texas.



"Possessions are a way of turning money into problems."--Brian Eno

"We have art so that we shall not die of reality" --Nietzsche

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JAY'S AUDIO

 JAY'S AUDIO, founded by Jacky Ho, focused on designing and manufacturing Redbook CD transport, CD Player using the Philips CDPRO2 LF, and CDM4 mechanisms for nearly two decades.

Today, despite the advancement, and evolution of the computer music playback, the convenience of music streaming via PC/streamer, Jacky still believe in the standalone digital CD transports are the best way to reproduce music.

 

Redbook CD at 16bit, 44.1kHz is all one needs.   

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Redbook CD Transport

Redbook CD Player

DAC · Master Clock

Linear Power Supply

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